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CV Info

title Mrs Talya Berkow
Summary

EXPERT IN SALES RETENTION, I HAVE BEEN IN THE FINANCIAL MARKET SINCE 2013. I HAVE BEEN SELLING MY HOLE CAREER WORKING WITH COMPANIES AND HAVING MY OWN SUCCESSFUL COMPANIES. OVERSEEING AND DEVELOPING SALES STRATEGIES, ACHIEVING LOYALTY GROWTH AND CUSTOMER SATISFACTION WITH TACT AND TRUSTWORTHINESS. It is my personal obligation and moral ethics to always deliver more than what is expected and to make success my duty!

Job Experiences

PROFESSIONAL EMPLOYMENT EXPERIENCE IN THE FINANCIAL MARKET
Wise trader72017 -2018
English Retention manager Cyprus Limissol
10Markets 8/2016 -6/2017
English Retention Manager Tel Aviv, Israel
24Option Ramat Gan, Israel
English Retention Manager 10/2015 – 8/2016
Banc De Binary Ramat Gan, Israel
English Retention Manager 11/2014 – 10/2015
Markets.com/Trade FXL Tel Aviv, Israel
Sales Account Manager 4/2013 – 11/2014
Qualified and attracted clients over the phone, representing and selling the brand and establishing an excellent work ethic.
IDI Investments –Herzylia, Sales Account Manager Israel (2012 to 2013
English Retention Manager Skills
Manage client relationships and satisfaction through proactive support, training, and incentive offerings, ensuring that clients have access to up-to-date market and pricing information. Transition first time depositors to active traders; train, support, follow-up and resolve any concerns/problems. Analyse, identify, plan, design and implement opportunities for increasing client loyalty based on system data and industry insights
Key Accomplishments: Consistently beat sales target sand stay ahead of all other sales agents!
▪ Cultivated existing customers, assessing needs and finding creative innovative solutions to satisfy client issues and keep them happy so retaining the clients, and negotiating new service contracts with professionalism and high work ethic. Instilled trust by effectively communicating and interacting with customers, managing all retention activities, including process improvement plans creation and development. Built relationships with existing clients by keeping them interested in trading and developing client relations.

Education Level Bachelor
Education

B.Com: Business Administration (Entrepreneurship) 2007 to 2009
UNISA (University of South Africa)
Subjects completed: Financial Accounting, Economics, Commercial Law,
Entrepreneurial Law, The Strategy Process, Contemporary Accounting,
Information Systems Management, Business Management, and International
Business.

Country Montenegro
Nationality Israeli
Gender Female
Driving licence Yes
Age 48

Expected Job Info

Salary Type Not less than
Expected Salary 3000 EUR
Employment Type Full Time